How to manage conflict in the workplace? First you need to understand the causes of conflict, and how it escalates.
Most conflict can be resolved very early on - if you're a leader that is aware of your environment. If you're switched on to the energy changes and being able to read the situation - you can easily avoid conflict in the workplace getting out of control.
But why do we even try to avoid conflict? It's because we are afraid of what happens when it gets out of control. And, as a manager - how do you contribute to the conflict in the workplace?
Watch this 30 min training on all of the above, and learn more about workplace conflict and why you should embrace it vs shy away from it.